Bayview Trucks & Equipment Ltd is currently seeking a Full-time PARTS Counter Technician, for our east Saint John location. The ideal candidate will have experience working in a Truck dealership or in an automotive Parts retail outlet. They will possess excellent customer Service skills and strong computer skills. The ability to research and source parts, for internal and external customers, is essential.
Key Responsibilities include:
- Evaluate and recommend parts required based on customer information.
- Answer and make sales calls as needed.
- Receive and ship incoming/outgoing freight.
- Look up and locate parts in inventory or order parts from suppliers as per policies.
- Generate quotes and complete orders as per customer requests.
- Negotiate key sales issues and handle objections as required.
- Assist customers post-sale with warranty.
- Explain warranty coverage to customers (as applicable).
- Assist with inter-branch transfers.
- Assist other staff in the department as needed.
- Follow all policies and procedures as outlined by management.
- Maintain a professional appearance and a safe, clean work environment.
Qualifications that a candidate MUST possess in order to gain consideration for this position:
- Previous experience in the Medium / Heavy Duty truck, automotive industry.
- High degree of product and technical knowledge.
- A team player with a strong sense of commitment to the customer.
- Physical ability to lift a maximum of 50 lbs.
- Self-starter and motivated to sell.
- Good written and verbal communication skills.
- Ability to handle competing priorities and meet deadlines.
- Available to work alternating Saturday mornings.
- Superior problem-solving skills to achieve win-win solutions.
Benefits:
- Competitive Hourly Rates
- RRSP Employer Match
- Health Insurance
- Dental Insurance
- Vision Care
- Paramedical Insurance
- Life Insurance
- Long-Term Disability Insurance
- Employee Assistance Program (EAP)
- On-site parking
- Paid time off
- Boot Allowance
- Wellness Allowance
- Store discount
- Tuition reimbursement
- Exclusive Discounts on Hotels, Travel, Electronics, ect., available as part of our benefits plan.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
